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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Art Chandler

April 10, 2024

5  out of  5 rating by Art Chandler
"The staff is always helpful, Helen Haynie is professional, efficient, and has kept me informed of my policy standings. Thank you Hellen"
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PJ Spalla

April 3, 2024

5  out of  5 rating by PJ Spalla
"Many thanks to Helen Haynie for the excellent service she has provided. She is a great agent and even better person."
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Trava Raisor

April 3, 2024

5  out of  5 rating by Trava Raisor
"Just wanted to take this opportunity to thank Helen Haynie for the excellent work she has done for my family over the last 12 years. Helen is the reason I have consolidated all of my insurance with State Farm. She is great at determining needs and problem solving. Thanks again, Helen."
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Ken Bilodeau

April 3, 2024

5  out of  5 rating by Ken Bilodeau
"Helen Haynie has been professional, knowledgeable and extremely helpful in all our dealings with her. She is always very pleasant and a pleasure to deal with. I’m sure that your agency realizes that she is a valued employee. Ken Bilodeau"
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Ivette Ramirez

March 31, 2024

5  out of  5 rating by Ivette Ramirez
"Great customer service 👍"
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Bruce Abood

March 28, 2024

5  out of  5 rating by Bruce Abood
"When it comes to service, Jamie is both prompt and diligent but most importantly she is consistent. Keep up the great work and appreciate all that you do!"
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Kathleen Kneiss

March 21, 2024

5  out of  5 rating by Kathleen Kneiss
"Today’s experience with Yoli was so reassuring. She answered all my questions and helped me understand my option which saved me some money. Her personality and smiles helped me to feel relaxed and trusting her information. I would highly recommend this place and her to anyone dealing not just insurance but someone to look out for your future for you and your family. ❤️❤️❤️"
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Greg Harpin

March 15, 2024

5  out of  5 rating by Greg Harpin
"Elona always answers when I call !!"
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Maurya Perkins

March 15, 2024

5  out of  5 rating by Maurya Perkins
"Elona with State Farm was so knowledgeable, helpful and followed up with me. I appreciate her dedication and professionalism. I recommend State Farm and giving Elona a call."
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Tony Farmer

March 15, 2024

5  out of  5 rating by Tony Farmer
"Elona at Richard Rizzolo State Farm is awesome! I was a long-time policy holder with USAA (for 25 yrs) and my premiums rates kept rising with no explanations from USAA. My family and I have great driving records and have had no accidents. I was upset and decided to shop around for insurance. I called Richard Rizzolo State Farm and was connected with Elona. I explained my situation, and Elona provided me with great premium rates, which were well lower than USAA. Additionally, Elona’s customer service made me feel I connected with a long-time friend. Call Elona at Richard Rizzolo for your insurance needs!"
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bob getz

March 13, 2024

5  out of  5 rating by bob getz
"Elona was great. Answered every question we had and took time to make sure every detail was correct."
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Susan Murray

January 26, 2024

5  out of  5 rating by Susan Murray
"Jamie was happy to answer all our questions and concerns. Thank you. Thank you to Richard Rizzolo also."
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lynda powell

January 8, 2024

5  out of  5 rating by lynda powell
"Miss Helen is very kind and helpful 💕"
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Judi Benson

December 31, 2023

5  out of  5 rating by Judi Benson
"Thank you for the opportunity to provide Helen with the praise she so justly deserves. She is the most knowledgeable, professional, and thorough insurance advisor I have ever dealt with in my 55+ years of driving. Her follow-through is unprecedented— other agents should use her as a mentor and teacher."
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Alvin Penton

December 31, 2023

5  out of  5 rating by Alvin Penton
"Helen Haynie, State Farm, is our go to advisor and support specialist for updates to our policies, claims and any questions that may arise. She is very knowledgeable, efficient and great follow up. We feel like she is a family friend. Thank you State Farm and Helen."
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Chris Marciana

December 28, 2023

5  out of  5 rating by Chris Marciana
"Monica was great about helping me find a policy that fit my budget. She made me feel like I was a part of the family with kindness and compassion. Thank you Monica"
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Heather Hajdu

December 20, 2023

5  out of  5 rating by Heather Hajdu
"All of the employees that I have encountered at this agency are professionals, always friendly and helpful. Most especially, Helen, my agent, her skills and knowledge of insurance are remarkable. She always pays attention to detail and gets the best rates. Thank you Helen!"
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D Drake

December 20, 2023

5  out of  5 rating by D Drake
"Helen was such a joy to speak with and start a new auto policy. She cares about her clients and works tirelessly to make sure you get the rates that work best for you. Thanks Helen!"
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Leticia Contreras

December 19, 2023

5  out of  5 rating by Leticia Contreras
"I was looking for homeowners insurance and one of my coworkers mentioned how great Monica with State Farm was with helping find her a policy. I reached out to Monica and she did not disappoint! The process was quick and I was able to get the coverage that I needed while not breaking the bank. Thank you so much for your professionalism and being so efficient. I will definitely be back for all my insurance needs."
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Linda Barnes

December 19, 2023

5  out of  5 rating by Linda Barnes
"I am thrilled to share my personal experience of "My" State Farm Agency - Richard Rizzolo Agent/Owner - SpringHill FL. Let's begin & stay focused on "Miss Helen "🌟 🌟The first staff member I met approx 6 years ago. I was employed as a medical professional for 38 years in the same hospital with an array of experience myself. I prefer dealing with my financial/ins people in person where I can "experience" them. Miss Helen is by far the most fantastic person I have met or worked with EVER. The level of Work ETHIC , KNOWLEDGE of her profession and Personal Integrity, Compassion and Genuine Concern for her clients is "OFF THE CHART" 🙌🤝. She brings the same level of hard work and detail to the 22 year old single parent working at minimum wage as she does a corporate CEO! I've witnessed moments in person as she patiently takes time to help newer co-workers. The present staff at this office is Tremendous in how they truly work as a Team. Many many businesses fell apart during COVID days. This office with this owner & staff was & continues to go way beyond for their clients. I met the owner and got to know him and thanked him for miss Helen👍. He stands by his staff!! Miss Helen has been there for me and taught me So much about the State Farm products I have and explained any changes I might do better with as my life conditions changed . (by the way, she was "right on"☺️) I am proud to leave this review and "Shine a Light" on a woman who I believe to be the most dedicated, honest and hard working people "out there"❣️ Thank you Richard Rizzolo and STAFF🌟. I wish I had an honest review like this when I first came to the area in 2016. As I said in the beginning, I'm proud to share my experiences. Mr Rizzolo, (Richard) & entire staff will listen and take excellent care of your needs. God bless"
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Diana Serrano

December 19, 2023

5  out of  5 rating by Diana Serrano
"Monica is very knowledgeable and professional. My questions were answered and my needs were met. Thank you, Monica."
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Maria Franco

December 19, 2023

5  out of  5 rating by Maria Franco
"Monica was amazing and very efficient! Monica was able to get me the best quote and save me money... Thank you for all your hard work and dedication. We will definitely return for all of our insurance needs."
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Jason Holtzlander

December 19, 2023

5  out of  5 rating by Jason Holtzlander
"Monica was super helpful and helped me figure out what the best coverage options were. Thank you."
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Brandon Business

December 19, 2023

5  out of  5 rating by Brandon Business
"Spoke with Monica regarding my options. She was very helpful. Thank you Monica."
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Maria Franco

December 19, 2023

5  out of  5 rating by Maria Franco
"I wanted to take the time and say how grateful I am that Monica was able to help me find a lower premium for my sons policy! She really went above and beyond and knew just what to ask us… I will recommend this agency to all my friends & family and make sure to ask for Monica!"