State Farm® Insurance Agent Richard Rizzolo

"Honestly wish I could score zero stars. They informed us a month or so ago that they would be dropping our auto policy on our two vehicles because I had two accidents and two tickets in the last 2 years. I have no issue with that, I get it. I then asked if I could get their "substandard" insurance and was denied. So we went and got another policy at GEICO that would begin five days before the day they told us our State Farm policy would end so there would be no lapse in coverage. Then a week after we were "cancelled" we checked our bank account and saw that they took out $170. When we called to find out why, we were told they only cancelled one of our vehicles, which is ridiculous because they were cancelling us for my driving record. After over explaining to them the situation and that they cancelled us and why, we were told we would be prorated and get a partial refund, which is crazy because they said they were dropping us and decided to keep one policy. We argued with the woman for 15 mins before she told us she would put it in and "see" if they would refund us. So we asked who we could speak to higher up to resolve this and were told that she "Kate" was the top of the chain, there is nobody higher. I know better and have contacted a few people over State Farm and will be continuing to pursue this until I get a full refund. After this situation, I will never use State Farm again."

"Excellent customer service!!!! I really appreciate all the help in finding excellent insurance at an affordable price."

"We spoke with Brittany today to inquire about possibly switching our coverage to State Farm. From the beginning we received outstanding customer service from a knowledgeable, dedicated, and caring individual. Whose main focus was to accommodate our needs while informing us of exactly what our policy included and what it did not as well as the terminology within it. Now we have a complete in depth understand of our auto policy and how it protects us as well as what it will cost and when it will be due. Brittany far exceeded our expectations in all avenues. She demonstrated great aptitude and awareness and was polite, understanding, and patient throughout the entire call. Her prowess and wantonness to assist the needs of her clients while providing a quality product that matches their needs and finances was exemplary. Anyone in the market for new insurance or anyone thinking about an update to their policy should absolutely consider Brittany as the first and only choice. Can't say enough good things about her. What a wonderful human being that made our day!"

"Brittany went above and beyond in helping me get the right coverages for the right price. Very pleasant to work with and talk to. Very knowledgeable about the industry and offers advice on future products and policies I may be needing. No pressure what-so-ever and answered all my questions. A great experience overall."

"Brittany saved us a ton of on our auto insurance and cannot thank her enough for all of her help. I had such a great time speaking with her on the phone and will definitely be referring my friends and family over!"

"Very knowledgeable and polite."

"Talked with Britany at this agency after our previous home insurance went WAY up after years of zero claims! She helped me to bundle my auto as well and I saved $700 per year. Very attentive staff that answers calls and emails quickly My wife and I are more than pleased Mr & Mrs D Fredericks Melbourne Florida."

"Brittany was excellent in providing me great service during this transitioning period. Can’t recommend enough"

"Tried getting quotes online, and after trying several providers and seeing how much more I would be paying, I was gonna stay with my current provider, Travelers. I had little to no expectation to switch since the costs were high. Thankfully the local state farm agent Brittany, gave me a call after she reviewed my quote, so I figured "why not" I had the time and accepted the call. So thankful I did, she worked with me to keep my current liabilities/deductibles and saved $40 on my monthly bill. First time doing it with a local agent and would recommend it over just doing quotes online or calling 1-800 numbers."

"Jasmine was fantastic. Within less than 24 hours from my initial call to binding both my home and auto coverage we were all set. Jasmine is knowledgeable and kind. I highly recommend Jasmine for you insurance needs!"

"I purchased an auto insurance policy today from Brittany who called to see if I was interested. I usually dismiss these calls due to spending time on the phone with agents just to find out that their policy is much more than what I'm currently paying. I am so glad that her kind voice prevented me from closing the call. She not only saved me a couple of hundred compared to what I was paying through Progressive but gave me a few important facts about my coverages that I never knew. I thought that I was well informed but realized I had a lot to learn. Brittany was friendly, helpful, knowledgeable and I can tell that her heart is into her work, not just doing it for a paycheck. That is so refreshing in today's society. Highly recommend Brittany!!!!"

"Had an issue come up on our auto insurance. We called our insurance agent and told them our problem. We spoke with Jasmine and assumed it would take some time to resolve the issue. She called us back within 20 minutes to say that she had corrected the problem. Needless to say that she is an awesome representative for the insurance company and the insurance agency. I’m sure she is well regarded by both. It was a pleasure to work with her to resolve this issue. Thank you Jasmine Mr and Mrs Buddy Small"

"Worked with Kailey and could not have asked for better service. First, she sent a text asking when a good time to call after I went online to get a quote. Huge plus there. Saved me $300 a month on auto insurance. Answered all my questions and could not have been a more pleasant person to work with. So far loving State Farm"

"Me and my fiance brandon has Brittney be an ABSOLUTE LEGEND and helped us save 🙌 huge amount of money on our car and life insurance. We appreciate the support and confidence that Brittney showed and we appreciate her deeply. Thank you"

"“Thank you, Brittany, for making my transition to State Farm so smooth and effortless. Your professionalism was truly appreciated! I’ll be recommending you to all my friends and family. Thank you, Nancy and Martin"

"One of the most amazing agents I have met! She explained every thing so thoroughly. You should be thankful and proud. You have such a great employee."

"Brittany was a pleasure to speak with. She was friendly and warm, like talking to a friend you haven't made yet. She was able to get me a lower rate with more coverage and renters insurance. I highly recommend her."

"Jamie provided excellent, quick, friendly customer service. It is always a pleasure working with her!"

"Jamie went above and beyond to help sort out a very long process of getting our insurance changed. She was extremely helpful and patient. Jamie was honest, cheerful, and calm with all aspects of customer service. I highly recommend this agent and staff."

"Brittany dwyer was a huge help in getting our new policy set up. I was previously with geico for 16 years. The customer service just getting a quote was better than any experience I have had with geico in the past. Strongly recommend giving Brittany a call to see what she can do for you. She was able to save us a bunch and provided awesome service."

"Jamie helped me out a lot with the insurance quote and getting me information quickly"

"I had an excellent experience with Derik while setting up my car insurance with State Farm. He took the time to explain everything in detail, helping me understand the price differences and ultimately save money. His knowledge and support made the process smooth and stress-free. I highly recommend him for anyone needing insurance assistance!"

"Brittany was very Professional, friendly and honest. She did save me some money which was the main reason why I called State Farm. Over all I'm very happy with the end result. I highly recommend Brittany at State farm to help you with your insurance needs. Thank you!"

"Brittany, was a pleasure to talk to & helping me set up my new insurance policy. Thank you & God bless"

"Brittney was delightful in helped me change my policy and carrier. I recommend Their agency and State Farm to anybody needing insurance of any kind."