State Farm® Insurance Agent Richard Rizzolo
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Julie Webster
October 14, 2026
"I am very glad to have switched to State Farm. Their premiums were competitive and Jasmine handled the transfer quickly and efficiently.
Excellent company...."
Chuck Rogers
October 14, 2026
"Jasmine was very thorough in explaining our coverage. Jasmine followed thru with all times she said she would contact us.She actually got us more coverage than what we had for less dollars."
DEBBY ELLINGER
October 12, 2026
"Horrible service do not know what they are doing. Gave them a payment and when called they said they took to the bank never cleared. So it has been a whole week and a couple business days still hasn't cleared. Called talked to Kate she said never went to bank had to send to corporate office. I do not understand why have offices when they are useless and give wrong information or just never know what is going on with claims. Fair warning never go to state farm once l left them l saved 1,000 on my homeowners."
Steve Christie
October 7, 2026
"Brittany was very knowledgeable and helpful. It was a pleasure dealing with her. And she saved me some money."
Steven L S
September 29, 2026
"Excellent! Thank you Stephe!"
"Steven! Thank you for the review, Stephe is the best!"
Christina Carr
September 24, 2026
"Brittany is the best! I cannot stress enough how frustrating it is in this modern world to have to make a business related phone call & just get recording after recording with insufficient menu selections and have to spend hours on hold waiting to talk to machines when you could handle everything you need in under 2 minutes if you could only speak to an actual human. It often seems customer service is a concept lost in the past, but that is not the case here! I had just whatever car insurance I got really cheap from (insert any animal/reptile here) because my life is an endless series of dumpster fires and I thought that was the best I could do. Brittany reached out to me a year ago and I told her my life was too crazy for me to even think about anything like getting better insurance & to check back with me in a year, and I swear, she absolutely DID check back with me in one year! Needless to say, all of my dumpster fires were still burning bright but I was just impressed with the way she actually followed up in person, like YES, for real, a human being called me, and not just once, but every time she would call I would have a thousand ridiculous questions & be in the middle of a million different tasks at one time but she would answer all of my questions in a way that I could understand. She talked to me like a friend would talk to me & explain things using relatable language & not just jargon & intimidating insurance specific terms. She called me back every single time I was too busy to talk & she called me back at exactly the times I said I would be more available. No, like for real, every single time she actually followed up on time and if I had to call back I had a direct number to her- another human being who was incredibly helpful! Brittany took so much time, weeks, in fact to look into all my questions regarding my very special, very sexy, antique firebird, and after all the fuss I put her through she was able to provide me with much better coverage & actually save me a few bucks as well. I swear, even if the insurance had been a little more expensive, I still would have switched companies just on the basis of good customer service. I had been with (insert talking creature here) for several years and not one single time did an actual human reach out to me for any reason, much less to try & save me money! Brittany is an extraordinary person. She's not just in it for making commission on sales. She is kind, patient, thoughtful, diligent, knowledgeable, helpful, punctual, reliable, friendly, relatable, experienced, professional, personable, and also HILARIOUS! I will stick with her forever. Thank you so much, Brittany!
Also, special shout out to the other very pleasant, lovely lady that answered the phone one time! Thanks so much for all your help, ladies!"
"Christina!! WOW. This may be one of the best reviews I have ever read on any platform. Brittany is a superstar and we are so lucky to be in her presence on the daily. Thank you for the glowing review!"
Ray Reeder
August 27, 2026
"Great service, easy to deal with and get my answers."
"Ray! We appreciate the review, glad the service met expectations!"
Paris Mccann
August 25, 2026
"We couldn’t be more grateful to Jamie for helping us get our business insurance taken care of! Starting a business comes with plenty of unexpected turns, and having someone knowledgeable, responsive, and genuinely helpful in your corner makes such a difference.
Jamie made the process feel easy and gave us so much peace of mind knowing our business is properly covered and protected. We truly appreciate the time, patience, and care she put into helping us find the right coverage. Highly recommend Jamie to anyone looking for someone they can trust with their insurance needs!"
"Paris! Thank you for the excellent review! Jamie is quite simply the best in the business!"
Michelle K
August 24, 2026
"Jasmine assisted immensely with navigating all the paperwork and signing correctly. Extremely patient with me lol and love the savings plus additional coverages for the same price as my previous insurance😊"
"Michelle! Thank you for the wonderful review. So glad Jasmine was able to make the process seamless!"
Barbara Porschakin
August 21, 2026
"Jasmine Handy was very efficient. She answered all my questions and saved me over $100 a month on full coverage auto insurance. Also got a new Homeowners policy with StateFarm and also saved money. Thank you so much."
"Barbara! Thank you for the fantastic review. Jasmine is an asset to the team and I am so glad you had a great experience."
Chris Moore
August 20, 2026
"I'm a happy new State Farm customer. I had been with Geico for ~ 11 years. When I purchased a new vehicle I decided to shop around a little bit to see if I was getting a solid deal. I was... but State Farm was an even better deal. My agent was Great. Her name was Brittany Dwyer. Very patient - I really didn't know very much about car insurance at the time but I guess I do now.
She walked me through the whole thing.
Also, I like that they are a local office and not just a big national call center.
I am now officially a State Farm customer, but actually...
I'm a Brittany customer!"
"Chris! Thank you for the fantastic review. Brittany was born to work in the Insurance industry!"
Ames F
August 10, 2026
"Jasmine @ Richard Rizollo's office is professional, knowledgeable and very responsive. She helped me update my auto and home policy easily. Highly recommend."
"Ames! Thank you for the review, Jasmine is the best! "
Tom T
July 17, 2026
"Jazmine provided me exceptional, friendly service. I called to update my life insurance as we plan to travel abroad and she asked if we had other items such as jewelry that we needed a policy for. I'd been meaning to obtain that for over 2 years. She was very professional and thoroughly explained the policy and what it covers. Her explanation of our life insurance policies and specialty insurance was comprehensive, detailed and explained in an easy to understand manner. The timing was perfect for this call. Now I have peace of mind."
"Tom! Jasmine is very detail oriented and quite simply a fantastic insurance agent. Thank you for sharing your experience. Safe travels!"
Kathleen M.
July 8, 2026
"Awesome service. Thank you Jaime!!"
"Thank you, Kathleen! We're glad to hear you had awesome service from Jaime. Your feedback means a lot to us. "
Lyn Quarantello
June 22, 2026
"Fortunately, I don't need to call all that often, but when I do the service is always exemplary. Jamie is very knowledgeable and helpful."
"Lyn, thank you very much for your valuable feedback! It’s truly wonderful to know that Jamie has been there to provide such helpful and knowledgeable assistance. We sincerely appreciate you taking the time to share this positive experience with us."
Ron Belcher
June 19, 2026
"Jasmine provided excellent service!"
"Thank you, Ron, for your feedback! We're glad to hear that Jasmine provided you with excellent service. Your support means a lot to us."
Robert Sanchez
June 10, 2026
"Jasmine Hardy did a great job finding the best auto policy for my family and myself. Jasmine was was very professional and knowledgeable. Jasmine made my experience changing carriers smooth and stress free. I would highly recommend Jasmine to help you in your insurance needs."
"Thank you, Robert, for sharing your experience with Jasmine. It's great to hear that she was able to make your transition to a new auto policy smooth and stress-free. We appreciate your recommendation and look forward to assisting you with any future insurance needs."
Cathy Lugo
June 2, 2026
"Went out of their way to help me with my situation. Just a great office."
"Thank you, Cathy, for your kind words. We're glad to hear that our team could assist you with your situation. We appreciate your support and look forward to serving you again."
Loretta Gehard
May 21, 2026
"I would like to
thank Jamie for her assistance in getting a fair price on my Home Insurance. Always smiling and happy to help. Thanks again 😊"
"Thank you, Loretta, for sharing your experience! We're glad Jamie could assist you with your Home Insurance needs and provide service with a smile. We appreciate your feedback and look forward to serving you again."
Jodi B
May 1, 2026
"Jasmine was so easy to work with and so very knowledgeable!! I highly recommend State Farm!!"
"Thank you, Jodi B, for your kind words! We're glad to hear that Jasmine's expertise made your experience smooth and informative. Your recommendation means a lot to us."
Natasha Rodriguez
April 1, 2026
"Loved working with this office. Jamie has been super helpful, responds in a timely manner, is knowledgeable and kind. Would highly recommend working with this team!"
"Thank you, Natasha, for your kind words! We're glad to hear that Jamie has been helpful and responsive. Your recommendation means a lot to us. "
Toni B.
March 26, 2026
"Kate was amazing and ever so patient! Made mine and my husbands life a lot easier!!!"
"Thank you, Toni! It's great to hear that Kate was able to make things easier for you and your husband. We appreciate your feedback and support."
Ed Gowan
March 24, 2026
"This was by far the easiest purchase of Auto Insurance that I have ever purchased. Jasmine Handy made everything very understandable and complete. I was provided with the same Insurance coverage of another company with a Very large saving."
"Ed! Thank you for the review, Jasmine is the best!"
Kristie Angell
March 20, 2026
"Jasmine was very helpful and answered all of our questions."
"Thank you, Kristie, for your feedback. I'm glad to hear that Jasmine was able to assist you and address all your questions. We appreciate your support!"
Muffy Hinton
March 6, 2026
"I ask a question and got an answer, that saved me 50.00 a month .
The young lady I talked to was a people person, I like someone like that . Not snotty acting ."
"Thank you, Muffy, for sharing your experience! We're glad to hear that our team was able to assist you and that you appreciated the friendly service. We look forward to continuing to support you with your insurance needs. "