State Farm® Insurance Agent Richard Rizzolo

"Ladies in the office would rather stand around a gossip than do their jobs. Takes almost a week to get a call back. Go in to sign a form 5 days after the they finally call back and they don't have it. This is just the most recent in a string of experiences with this office."

"Had a great experience there. Staff was excellent, especially Jamie. She helped me with an issue and even though it was time consuming, she resolved it quickly and professionally. Saved my teenager a boatload of money! A great place to do your insurance with."

"Jamie was a blessing! Thank you so much for getting me transferred over and making the process the most easiest thing in my life and helped me save tons too."

"Jamie is doing great. She keeps us updated and follows up on any issues."

"Excellent customer service from J. Stephe Serrano!!!! She was very helpful, and explained all that was needed to my husband & I ... We are looking forward to a bright future with Richard Rizzolo & his team @ state farm! From the Neukam's"

"Eileen Candelario Ha sido la mejor vendedora de seguro que eh tenido, me ah ayudado a tener buena cobertura y no pagar tanto, me ayudó a ahorrara mucho dinero!! Quisiera recomendársela, ella me explicó al lujo y detalle todo sobre mi póliza, y siempre estuvo dispuesta a darme la mejor cobertura con un buen precio! Se la recomiendo 100% ⭐️⭐️⭐️⭐️⭐️"

"Go in person its way better and you will understand more and leave happy"

"My experience today with Jamie Byer was outstanding! Patient, Knowledgeable, Kind, and most importantly Honest! If you want the best in the business call Jamie! Thanks again Jamie!"

"Jamie Byer exemplifies excellence as a customer service representative at Richard Rizzolo Insurance in Spring Hill, Florida. Her refreshing approach and extensive knowledge distinguish her as an outstanding professional in her field. Jamie demonstrates meticulous attention to detail, exceptional organizational skills, and a proactive mindset that keeps her consistently at the top of her game. She is not just a problem solver; she is the solution. Having interacted with numerous agencies and vendors in both Florida and New York, I can confidently attest that Jamie surpasses expectations in responsiveness and ensuring customers receive the full value of their investment. She sets the bar high and consistently exceeds it, making her an invaluable asset to anyone seeking exceptional service in the insurance industry."

"Highly recommend! Jamie was so incredibly helpful and kind. She was quick to solve my problems and i know i can rely on her."

"I have been with State Farm Insurance since 2018 having recently moved to this area. State Farm has been beside me through thick and thin during incidents that I was not at fault, or beyond my control. Recently, I had to make changes to a multi vehicle policy, due to vehicle age, usage, and other category coverages that no longer applied, without having to limit or terminate others of importance. During the period of monthly fees/charges, there were changes and an annual renewal. Upon a period of time, it was noted that there were accounting and clerical errors and calling to speak a representative{s} proved to be unclear. I gathered all documentation and notes and went to my agent's office, with the intent of cancelling or terminating coverage{s} worst case. I was met almost Immedient by Ms. Stephe Serrano. Ms. Stephe presented a welcoming environment, and we openly discussed my concerns and accounts. We reviewed all presented documentation, and documentation that was viewable on computer files. It was heavily noted that there were errors in categories and calculations. To make a long story short, each category was discussed in detail, changes were made without having to sacrifice coverages, other credits were discovered/applied money and money was saved. This entire event lasted almost 2 hours and was well worth it. Ms. Stephe was professional, knowledgeable, accommodating well versed, and detail oriented. I left the office that day feeling more confident and secure, than I had going in."

"Jamie worked with companies to ensure that we would be able to get homeowners insurance by the deadline. She did a terrific job and I recommend her highly!"

"I have been dealing with State Farm for years and they have not let me down. Their prices for car and home owners insurance can’t be beat (I’ve shopped around and maybe for 6 months another insurance company will match or beat by a couple dollars then the prices go sky high) I will be staying with State Farm bc they are fair and friendly and if you have an accident they pay quickly. Our new agent (new to me) Jamie Byer has been wonderful to work with and has a great sense of humor. Jamie looked into my questions I had and came back very quickly with answers. I would so recommend the Richard Rizzolo office and especially Jamie and Helen as your agents."

"Great people"

"Jamie was Excellent customer service pleasant to talk to, very knowledgeable, thank you"

"Recently had an issue with a check being mailed to me from a claim nearly 9 years ago & Jamie Byer stepped in to get me answers & make sure my check was re-issued (they sent it to the wrong address). She is so wonderful to work with & really goes the extra mile for her clients. Richard & his team are very lucky to have her!"

"I enjoyed working with Jamie. She was very professional and efficient."

"I am doing comparison rates for when my insurance is up for renewal. Jamie from State Farm called with a rate, and unfortunately, it did not help me, but she shared information on parts of my policy that I could change with my current insurance company to save money. She also recommended another site to assist in this “Stressful Land of Car Insurance”. I appreciate her helpful and professional manner."

"Outstanding service,knowledgeable,patient,good listener,friendly and yet professional!Jamie could not have done a better job of assisting us deal with important problems.Great people skills !"

"Elona, was super helpful and informative!! Being a customer of Geico for 11 years, made me question why did I wait so long to come to State Farm!! If she is not a supervisor or someone that makes decisions for your office you should consider her!!! 20 years working for Law Enforcement and this by far my greatest experience with an insurance representative!!!"

"The staff is always helpful, Helen Haynie is professional, efficient, and has kept me informed of my policy standings. Thank you Hellen"

"Many thanks to Helen Haynie for the excellent service she has provided. She is a great agent and even better person."

"Just wanted to take this opportunity to thank Helen Haynie for the excellent work she has done for my family over the last 12 years. Helen is the reason I have consolidated all of my insurance with State Farm. She is great at determining needs and problem solving. Thanks again, Helen."

"Helen Haynie has been professional, knowledgeable and extremely helpful in all our dealings with her. She is always very pleasant and a pleasure to deal with. I’m sure that your agency realizes that she is a valued employee. Ken Bilodeau"

"Great customer service 👍"